Acer BYOC Partner Portal offers partners an all-in-one development platform that combines hardware, software, and services for prototyping and developing solutions.
UX strategy, User research, UI design, Interacton design, Prototyping, Product management
2016 – 2017
The Acer BYOC Partner Portal caters to different user groups and their specific needs. To accommodate various use cases, the portal is divided into three separate sites. The Engagement Portal provides potential partners with service information, business plans, technology introductions, and a simple registration process. The Partner Operation Portal is designed for partner operators to manage user accounts, monitor service usage, receive technical support, and register uncertified applications. The Acer Management Portal is used by Acer staff to manage partner accounts, monitor service status, update portal content, and assess the quality of partner applications.
The Acer BYOC Partner portal aims to engage partners by providing a simpler and less frustrating registration experience. The design breaks the process into a few steps, reducing pressure on the user and providing positive feedback as they move through each step. The pagination displays the total number of steps, allowing users to track their progress and reduce anxiety. The "Proceed" button will be disabled until all required information is entered, preventing error messages and reducing frustration.
The Acer BYOC Partner Portal is a role-based application. Depending on the assigned roles, users will see different user interface components and be able to perform different actions. The Partner Portal offers different options to cater to various user needs. The Card View emphasizes individual items more strongly, while the List View makes it easier to compare items.